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Home Cinema Center - Reviews & Ratings - 5 Star Service

Home Cinema Center holds the highest reputation of excellent products, great service, and excellent customer support. Hundreds of thousands of satisfied customers have recommended others to shop at Home Cinema Center after experiencing great service. We appreciate your business and look forward to adding to our list of satisfied customers.

Read what customers have said. - These comments are unedited, but last names are protected.

My experience with Home Cinema Center has been beyond great!! I am in the process of building a larger scale home and to date have spent close to $27,000.00 on furniture thru And have also bought all my sofas, bar chairs, electronics, theater chairs, etc thru as well. So my experience with them has been in a big scaled way!

Everyone whom I have dealt with, either by email or on the phone has been extremely pleasant, professional and prompt in their service!! If there have been any issues with a fixture etc being recieved, they have immediately sent a replacement one. And the issues have been extremely rare, considering the amount of product I have purchased through them. It has made the process of picking lighting a joy, as there are so many products to choose from. And upon recieving them, they are more lovely in reality then from the on-line photos! The local furniture companies can not even match the prices that Home Cinema Center offers, so I know that I am also getting great value for the monies I have spent! I really can't express just how amazing it has been to deal with. I have been recommending HCC to all my friends and family. Way to go! It is a relief to know that there is such a company on-line, that you feel extremely safe in dealing with!!!

I will be a continued customer and Home Cinema Center will be the first place I will check for products and pricing
Vicky M.

Was updated all the time on delivery dates thru email and phone scheduling. Got product on the promised date. Never had to deal with customer service, because product came all assembled with no issues. Ordered a living room sectional from Great Purchase!
Thomas D.


I've made several orders from this site and had great experiences every time. First time was for a set of recliners which we had delivered in about 7 days or so with UPS. They brought them into our garage which is their typical delivery location.

The next time we ordered a bedroom set & sectional. There was a free promotion at the time for free shipping, which we received on the entire order. Since this was free, we decided to upgrade to white glove delivery by phone. Customer service was very helpful, and placed the order for us. This was a nice treat, where a 3 person crew took everything off the truck, moved around our old furniture, and disposed of all the packaging. We were missing hardware for the bed, which was sent out and received a couple days later.

Excellent experience all around. Thanks!

Bev J.

I was very impressed with the quality of the product. I had the items in my house 4 days after ordering them. They were packed very throughly and I had no problems with breakage or chipping. I would highly recommend Home Cinema Center!
Debra C.

We bought a bookcase headboard - arrived soon in good condition. Very satisfied with the experience.
Eugene M.

The furniture we received (a makeup table and stool) came in excellent condition, was easy to assemble, and looks great. The process was painless, simple, and inexpensive. Well do it again.
Bruce G.

It probably seems over the top to give an excellent review, but I have had nothing but the best of experiences with this compmany starting from the day I decided to purchase a bed to the day it was delivered. I simply threw out the name of the item I wanted and this company stood out right from the start with beautifully displayed samples that were EASY TO EXAMINE, and THOROUGH, succinct descriptions as to what to expect from the product. It was a FLAWLESSLY COORDINATED DELIVERY routine, apprising me each step along the way again as to what to expect. The delivery was generously on time. This bed is everything I expected. I will recommend to everyone, and I plan to check out their other products in the future.
Carmen R.

I was extremely pleased with the items I ordered. They were just as described on the web site and delivered on time.
Margaret T.

Super fast delivery! Thanks!
Yvette S.

Margaret W.

We are very pleased with Home Cinema Center., and would consider buying from them again, if we need anything. HomeCinemaCenter was very courteous, and helpful. Thank you.
John T.

Home Cinema Center offered excellent and rapid service. Quality of merchandise also is excellent.
Cheryl F.

Roberta F.

I love the bed that I purchased. The transaction was very easy and shipping was VERY quick.
Lori B.

joseph b.

If ever I need shippable furniture in the future, I will definitely shop here first. outstanding quality at a great price. fast delivery too!
lawrence d.

Unlike many retail store fronts that are confusing and have just way too much on their home page, HomeCinemaCenters site is well organized and pleasant to browse. They have great selection (including unique pieces), very reasonable prices, and checkout is hassle-free. Plus, update and confirmation emails are prompt and informative. I ordered something that was on backorder, so havent received it yet. but, I did receive an update email notifying me of the ship date.
Tamara A.

We are pleased with service and turn-a-round time. I would recommend this company to others.
Alex M.

The merchandise was as pictured, and of good quality. It arrived within the anticipated time frame, and was arrived in perfect condition. The shipping company contacted me prior to delivery, and honored my time request. I would definitely buy from this merchant again.
George H.

As you can see from my ratings, I was satisfied by every aspect of this transaction. The piece of furniture is the most beautiful of its type that Ive ever seen. Shipping time was a total of only two days and the shipping was free! I will definitely shop HomeCinemaCenter again.
Jo Ann T.

The item I bought was delivered so much faster than I had anticipated. The item was not damaged in the shipping process at all.
Dianne D.

Easy site to shop. Delivery took less time than advertised - regular shipping option took five days! Great! We recieved exactly what we believed we were buying. Zero complaints - this will certainly be our first stop next time we need to shop for furniture!!
Thomas W.

On Jan. 27th I ordered a Kitchen Card and received it in record time!! Assembly instructions were great and easy to follow.It was delivered during a rainy day and delivery person took the time to see that it was well covered in my car-port since I was not available at time of delivery. Not one drop of moisture was found on the package!The cart was assembled in no time and I am now enjoying its use in my kitchen.
Winifred R.

No problems at all with this merchant, quality of purchase, price or shipping.
Roxane N.

Raymond M.

I purchased 8 bar stools online from Home Cinema Center and I would do it again in a heartbeat. Im always nervous about ordering anything online; but I was very happy to see the correct charges on my credit card and the stools in my driveway. The stools arrived less than a week after I ordered them. They arrived in boxes that were nicely packaged to sustain any wear and tear. The quality looks great. Thanks for the smooth transaction. Sincerely, Happy customer.

Excellent online shopping is very easy and reasonable price free shipping. The customer service were very helpful, they will do what ever it take to update with the product you order, i.e products information and tracking with the shippng.
Thang T.

Very happy with this site
Timothy G.

My shopping experience with HomeCinemaCenter was very good. The quality of the merchandise was excellent and we actually received the merchandise faster than what they quoted. I wouldnt hesitate to do business with them again.
Jennifer B.

Cynthia G.

I purchased two end tables and was very pleased when they arrived. They were delivered to my door within the week. They are very durable and were easy to put together. The price was great. Very happy I purchased my tables from this company. Would definately buy again.
Marcie C.


love my new vanity. the packageing was was right on time.
Donna A.

Good Experience all the way through.
Bryan S.

HomeCinemaCenter provided me with a service that I could not find any other place. I was looking for a particular product with certain characteristics. While many other places sold the same items, none of them besides HomeCinemaCenter identified the characteristics that satisifed my need. Thank you, HomeCinemaCenter for providing good customer service, good salesmanship together with a great price.
Terry S.

there was a mix up in the address--billing the company clarified it quickly--and the merchandise is excellent--would use these guys again--thanks
cindy w.

Product arrived as promised and in good condition. The packaging was substantial and protected the product well!
Robert S.

I purchased barstools on sale, plus coupon discount and shipping was free. The free shipping was the clincher as I normally do not catalog or internet shop because of shipping costs. They arrived in about a week and were in good condition. I would use this company again.
Linda K.

I love the piece of furniture I bought from HomeCinemaCenter. Website stated all wood, I recieved a piece of furniture that was all wood. They let me know that piece was backordered before I even placed order. After warehouse recieved the chest I revieved it quickly. It was better quality, heavy piece of furniture, good price, and all I had to do was put the legs on it. Very nice experience. Thanks
Colleen P.

The website was very user friendly. Ordering was simple. Communication from the company regarding the status of the order was a nice touch. Delivery was prompt, my items were intact. I was very pleased with the quality of the items. Overall an excellent experience!! Thank-you.
Marsha R.

This was a first for us and a very satisfactory experience. Everything was exactly as advertised and the Store mailed us confirmation of shipping and UPS Delivery was prompt. We were amazed with the wrapping and care shown in packaging the large Jewelry Cabinet and we will certainly shop here again with confidence. Thank You
Joel K.

I was very satisfied with their service. I have referred them to many friends, family, and customers. Thank you. Kathy A. Eisele
Kathy E.

My order arrived packed very well and in good condition. I would purchase from Home Cinema Center in the future.
Victoria D.

This was the first furniture purchase Ive made on the web. The web site was so user friendly and Ifound exactly what I was looking for in minutes. The condition, quality, and value of the furniture exceeded my families expectations!
James H.

This was a pleasant and easy online shopping experience. The quality of the merchadise and the ease of ordering and speed of receiving were very good.
Michael D.

Received my armoire within 3 days from purchase!! Arrived promptly and in excellent condition. Bought this as a gift for my mom and she LOVES it!! Great site! Would definately purchase from here again!
Jean R.

Home Cinema Center had taken my order for a Cedar Hope Chest. This furniture was ordered for my daughter during the holidays on a Wednesday and had taken only 6 days to reach my home on the next Tuesday - in perfect condition, well wrapped, without a hitch. It was a $100 less than the competiion and was everything that I needed. I would recommend this company anytime...Thanks!!!
John M.

Great piece of furniture for a great price, and the delivery was more prompt than I would have imagined.
Gib S.

We are very satisfied with all aspects of this transaction an d will readily continue to use your company again as we need to.
Morris S.

Incredibly fast shipping... beautiful products with amazing prices! Definitely a place to shop again. Ive told all my friends and family about it!
Brandi B.

Love It
"The Neo Renaissance by ACME Furniture was on this site listed at $1989.00 for a long time. I wanted to be able to see more pictures so I could hopefully get a real feel of the color. Finally got to see some of the other pieces in the entire bedroom suite. It is a very nice cherry color with a slight distress applied all over and a little more in the curves and lines. Then HCC had a sale and made me take the leap. They also did free shipping on the entire bedroom set which was amazing. This showed up in 10 very large boxes and driver took off and placed in my house. Perfect furniture and delivered in just a week"
Samantha T.

wonderful customer service
I am typing this email to rave about the wonderful customer service I received from John yesterday. We had a scheduled delivery time from 11:30 a.m. to 3:30 p.m. yesterday, spent all day waiting for the bed frame we ordered and at 4:30 p.m. we called the shipping company who were very reluctant to help us at first. We then called HCC and were very blessed to get John on the phone. I was very frustrated having to waste my entire day and had no bed frame. I was to the point that all I wanted to do was cancel my order and never look at your website again. John was very professional and was able to calmly understand my point of view and turned a very unhappy customer into one that will probably return because of him. Turns out the snow storm delayed then and they still delivered my order later that evening. It speaks great things of HCC to see quality employees such as John. If you can please confirm you received this e-mail I would greatly appreciate it. Thank you"
Amber S.

What a wonderful company!

From ordering to delivery, everything went perfectly - each person I talked with was so helpful and pleasant and the products were well represented on their webpage. In other words, we received the quality items that were advertised, not less than adequate versions of the product. Delivery was extremely fast and their staff a pleasure to work with. I'll be back to furnish more room I'm sure!!

Jennifer G.

Home Cinema Center went out of their way to help me with my purchase..

I had to send a cashier's check which made it hard to use a coupon code since they expire in only a few days. They held my check until a new code was available and then applied that. They saved me nearly $200 by doing this.

They kept me informed and gave me a direct phone number to call my rep if I needed anything.

I also really liked the shipping company they used. The delivery man took the time to put the pallet somewhere safe and out of the weather and was very nice about the extra work. The bedroom set I order is beautiful and was completely assembled inside the boxes. And I love I didn't have to step foot in a retail store.. Thanks!!

Laura L.

Love shopping here!

The Sectionals sells are very nice and true to written about them. Colors are very accurate, and materials are extrmely comfortable. -
Customer Service staff is verify helpful. And even with shipping and still cheaper to buy from HCC than any less original furniture in my local town. Despite one small shipping hiccups I had with my order quickly. I still go back and plan to furnish the rest of my house soon. Would highly recommend!

Jennifer M.

Beautiful Bedroom Set

The Neo Renaissance by ACME Furniture was on this site listed at $1989.00 for a long time. I wanted to be able to see more pictures so I could hopefully get a real feel of the color. Finally got to see some of the other pieces in the entire bedroom suite. It is a very nice cherry color with a slight distress applied all over and a little more in the curves and lines. Then HomeCinemaCenter had a sale and made me take the leap. They also did free shipping on the entire bedroom set which was amazing. This showed up in 10 very large boxes and driver took off and placed in my house. Perfect furniture and delivered in just a week

Sammy H.

Love this store!

Love this store! I have found the most unique decorative items at awesome prices on I have decorated my home and friends and family's home with there awesome pieces.
There prices and great sales keep me coming back for more. If you love unique you need to shop. When you place an order at homecinemacenter they will send an invoice immediately, tracking when it ships and give you a call to schedule delivery. There is just enough communication which I think that is great. I recommend this site to everyone who likes a deal, and so far I am a satisfied customer.

Thank you HomeCinemacenter, I will be sure to share with all my my friends and family...

Eric F.

Went exactly like I wanted it to.

Went exactly like I wanted it to. Great responses (professional and easy to understand) to a phone query. Products were described properly on the site.
Pictures represented products well. Very happy with my experience Delivery was extremely fast and their staff a pleasure to work with.

Great job HomeCinemaCenter!

Allison T.

Love shopping at HomeCinemaCenter!

I write this with sincerity as I know often i question the validity of a review. I have made many, many purchases from and I have never, ever been disappointed in the quality of any of my purchases. I have bought all types of furniture way below that of my favorite department store for similar items. If I don't need it right away I will look back often and wait until the purchase comes along. I have also purchased a new rug, Lighting fixtures and even popcorn supplies! But as my captioned reads it is hard to not look at the site on a regular basis! Thanks for keep quality over quantity and reasonable prices so that I don't break the bank!

Anni G.

What a great shopping Experience!

Love everything about Home Cinema Center ! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to! Don't hesitate to order from them!

Tina S.

You have a customer for life!

I have ordered a lot of merchandise over the last few years from HCC and have never been disappointed. I am hooked on buying quality merchandise from HCC. The sales are amazingly affordable and the merchandise is of superior quality. I also enjoyed browsing the weekly sales.

All of my purchases have been packaged properly and delivered on time. Please continue the exceptional sales and customer service. Even my purchases for Christmas this year made it right on time and without incident. The delivery crew that you use is beyond exceptional. Now if we could just get the weather to cooperate all the time.

You have a customer for life!!!!

Samantha W.

Amazing Customer Service!

What a wonderful experience dealing with HCC. Customer Service was amazing!! Beginning right with my first contact a lady named Kelly. She was most helpful and as we went through the whole ordering process she followed through right up to the scheduled delivery date. The delivery was right on schedule and really was a white glove service.

We are totally happy with our Library wall book case and desk set and would highly recommend HCC to anyone needing home furnishings We are looking to place an order for a sectional soon. Just have to save up enough money. :)

Francis T.

I am really impressed!

I just got my furniture today and I couldn't be more thrilled. The delivery people were very nice and worked on a convenient time for me.Can't wait to buy more
from HCC.., a fantastic company! Good prices and very fast (and free) shipping are really all I can say. I had no issues with the order and didn't need to deal with Customer Service. Very fast and efficient service. I am really impressed.

Alexis R.

I Love shopping here!

After ordering several pieces of furniture of all types I can honestly say - I love shopping here. It's one stop shopping for unique as well as common items both decorative and practical. Shipping is outstanding and I have been very satisfied with the quality of my purchases.

Customer service dept. has been outstanding with every question and issue!. I will not only shop this site again, I will not hesitate to recommend it to others.

Donna W.

The furniture is absolutely beautiful and the pricing fits my budget

The furniture is absolutely beautiful and the pricing fits my budget. They actually can charge much more than what they do and have no problems acquiring customers.
The colors match perfectly to the advertised photos. The quality is fantastic and I'm extremely happy with their products. A little advice for some, mix and match.
Purchase your large pieces from home cinema center and then go to Big Lot, Ross Ect...for smaller items. People assume that I hired a professional to do my apartment. I did not.
I did it all myself and you can too if you really like shopping for furniture and knick knacks. Its a great company and I've had nothing but a great experience with them.

Rebecca K.

Customer service was amazing!

Customer service was amazing! My order was ready for delivery well before the original time estimate. The delivery team was very professional, on time, and just overall top notch. We ordered a bedroom and dining set. Everything cam in perfect and the quality look much better in person. I will shop here again and have already referred friends!

Brenda B..


Great Customer service! Top Quality! We have been looking for a bedroom set to match the decor of our house. Angela searched for what we were looking for ater a lengthy descriotion and did a great job steering us towards a collection We're going back to buy furniture and fill the rest of our house soon. I cannot say enough about this place!

Gina A..

Beautiful Furniture

The Chantelle collection by ACME Furniture was on this site listed at $2989.00 for a long time. I have found the most unique decorative items at awesome prices. I wanted to be able to see more pictures so I could hopefully get a real feel of the color. So I ordered a night stand and coffee table and the quality was amazing and perfect color. It is a very nice Silver color with a slight distress applied all over and a little more in the curves and lines. Then HCC had a sale and made me take the leap. They also did free shipping on the entire bedroom & dining set which was amazing. This showed up in 10 very large boxes and driver took off and placed in my house. Perfect furniture and delivered in just a week!!

Jeanette A..

Love shopping here

Bought a 3 piece living room set from HCC and the furniture shipped exactly when they said it would. The website was easy to use and the selection was phenomenal!
Will absolutely be buying more in the future from
Homecinemacenter .

Catherine B..

Great shopping experience

I've shopped with them for three years now and have always received the items on time, great packaging and with no issues.

As a responsible consumer, always do your due diligence. That's the only way you will know if it's a true bargain. They won't always be the least expensive but at the end of the day the decision is only yours to make. You might find it elsewhere at a higher price, lower price and sometimes might not even find it anywhere else but HCC.

I've been extremely pleased with all my purchases and sometimes they will even surprise me with sending me more than I ordered without charging me extra.

By the second purchase, maybe third, you will know if this site is for you.

As of now, I have no intentions of quitting them. It's been a wonderful and helpful experience in shopping with them.

Either way, good luck & all the best!

Lisa D.

The furniture looks amazing!

I've purchased a few items from
Homecinemacenter and I've been pleased so far with the items that I've found and purchased! Beautiful items, great selection and great prices.
The best thing is that the quality matches the price points! The descriptions of the items are very accurate as well.The furniture looks amazing!
I had it delivered and put together. It was nice to have it scheduled the day I wanted, and it was done really quickly.

Monica F.

Very Happy Customer.

Ordered a queen tufted platform bedroom set. I love it. It's good quality and very sturdy. Happy customer. The white glove delivery crew brought everything inside, removed the boxes, setup the furniture and did the assembly. I just watched and admired.. :)

Jessica H.

Keep up the great work!!

I found everything I looked for here for my home! This is one of the best websites I have found furniture and I believe it is one the securest websites out there! I am glad that I have their services available for me! All of the furniture we ordered arrived very quickly and customer service was amazing. Keep up the great work!!

Lilly M.

I'm a very Happy customer.

Ordered a queen tufted platform bedroom set. I love it so much I had to order the rest of the coordinating pieces. . It's good quality and very sturdy. I'm a very Happy customer.

Joan W.

Excellent experience all the way around!
Excellent experience all the way around!
I absolutely love the buffet we picked out. It fits into where I planned perfectly! It is such a pretty and unique piece and very different than anything I could find locally. It was also packed so well that it was almost difficult to get out of the box. Even nicer than I had imagined! I plan to shop here more often. Excellent experience all the way around!

Janice W.

We could not be happier!

Excellent experience all the way around!
Couldn't find quite what I was searching for. I called and got excellent customer service. Anna helped me find what I was looking for and then helped me place the order. My first experience with HCC and it was a good one. The product was delivered on time and once out together it was just what I needed for my dining room It really dressed up my house and we could not be happier!

Rachel D.

Love shopping here.

Excellent experience all the way around!
HCC gets pretty much everything right. I admire HCC's continual growth into new products/services/offerings. WOW. I order everything for my home here - or at least check first. We love HCC in this household and spend much, It is a great website, online presence, tool, and service. Quick ship is simply divine. We actually found HCC ordering popcorn supplies, and then noticed they sell everything for the home. We've ordered bedding, bedroom sets, and other furniture. Thank you! All the best.

Heather J.


Excellent experience all the way around!
Outstanding! Homecinemacenter exceeded my expectations! I was very doubtful about making such a big purchase online, but customer service made me feel at easiness. I got a live
person each time I called and strange as it may sound, was never put on hold. Their product knowledge was outstanding. We've told all of our friends and cant wait to furnish another room in our house. Thanks!!!

Mandy B.

What you see is what you get ~ and that's a good thing!

Excellent experience all the way around!
What you see is what you get ~ and that's a good thing! Very easy to order & flexible with returns/exchanges (most sites are not). Although I have never had to return anything because what is pictured is what I receive. This had been so great because I am an interior designer, so when ordering art the colors are as expected! Such a relief!! You can order with confidence.

Janet F.

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