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Home Cinema Center - Reviews & Ratings - 5 Star Service


Home Cinema Center holds the highest reputation of excellent products, great service, and excellent customer support. Hundreds of thousands of satisfied customers have recommended others to shop at Home Cinema Center after experiencing great service. We appreciate your business and look forward to adding to our list of satisfied customers.

Read what customers have said. - These comments are unedited, but last names are protected.


Customer service is a step above

Excellent experience all the way around!
I have purchased everything from this company from popcorn to a bedroom set and have always been pleased with the service as well as the merchandise.
Plus, the delivery is smooth and speedy! Customer service is a step above and has very quick responses!

Taylor D..


Excellent Service!

I love my bedroom set.. It's even prettier in person! It's incredibly luxurious and surpasses my expectations. It's expensive but well worth the money paid. Amanda in customer service was amazing and answered all of my questions. A++

Lauren H.


Very quick shipping!

I have pretty much furnished my condo with HCC products. (I tried to include pics with this review: the hammock-chair, tv stand, bedroom set, popcorn machine are all from HCC.Their prices are very good and they frequently have sales so I can't complain. They ship when they say they will, and the products often arrive a bit earlier than the due date (aka you aren't waiting forever for a product). Out of all the products that I have ordered, I've so far only had one piece of furniture come missing the connecting hardware And the parts process was super easy. I took a photo of the instruction, sent an email, received a prompt response, and they shipped me a replacement piece in record time. Customer service responds to me within 24hours, and their delivery people are incredible. I'm looking forward to doing over my main house and can't wait!


Paula K.


Excellent Delivery Service!

I have been a customer of HCC for more than a few years. When I need furniture, the local stores, which is now closed, was hit or miss on my needs and the prices were always high. HCC has never let me down; amazing savings, wonderful fast delivery, and customer service satisfaction. The multiple product section makes it easy for me to shop and compare features. I have never been disappointed. My last delivery I opted for the white glove delivery service. They had 3 people bring my furniture inside set it up, and showed me every feature. They partner with some great carriers!


Stephanie H.



HCC really cares about their customers!

Originally, I ordered a dining set that fit perfectly with my renovated kitchen. A few days after my order I got an email saying the item was backordered and would deliver in 5 weeks. I was furious since I had an event approaching and called HCC. With the way things are today, I did not expect much as far as customer service, but I was very pleasantly surprised. Julie took my call was professional, gracious, sympathetic and genuine. It felt like she cared about customer service and wanted to help; I didn't feel like she was reading a script or just going through the motions. She immediately refunded the original order after verifying that the supplier was backordering the item, and she gave me a 10% discount that I could use myself or forward to a friend. Excellent customer service, so I ordered a different item which she recommended. It arrived two days earlier than expected and is perfect. It was also a nicer model due to the discount. HCC really cares about their customers, which is a rare and wonderful thing in today's shopping world!


Cindy V
.


Highly recommend!

After buying my home I thought the hard part was over well nope. I then had to find a way to get all new furniture that would fit in my home that had some off walkways as well
as lots of windows I was scared to lose the flow of my home. I went to 6 Furniture stores before I found HCC online. Soon as I called in I was helped! The girls name was Rachel. She walked me threw each room it was amazing. There pricing is by far the best and it's quality Furniture. I was so impressed that it also was delivered just 6 days later! I am threw the moon happy I would highly recommend HCC and speak with Rachel.., she is fantastic!

Trixie S.


Excellent!

I have pretty much furnished my condo with HCC products. (I tried to include pics with this review: the hammock-chair, tv stand, bedroom set, popcorn machine are all from HCC.Their prices are very good and they frequently have sales so I can't complain. They ship when they say they will, and the products often arrive a bit earlier than the due date (aka you aren't waiting forever for a product). Out of all the products that I have ordered, I've so far only had one piece of furniture come missing the connecting hardware And the parts process was super easy. I took a photo of the instruction, sent an email, received a prompt response, and they shipped me a replacement piece in record time. Customer service responds to me within 24hours, and their delivery people are incredible. I'm looking forward to doing over my main house and can't wait!

Paula S.



Beautiful items.

I've purchased a few items from HCC and I've been pleased so far with the items that I've found and purchased! Beautiful items, great selection and great prices. The best thing is that the quality matches the price points! The descriptions of the items are extremely accurate as well.

Jessica B.


Love my Kitchen Island!

I received an amazing piece of furniture that completes my kitchen beautifully. The communication with HCC was fabulous. The kitchen Island in cherry and buttermilk looks amazing. It's a heavy piece. The item was delivered by two kind gentlemen who lifted, brought inside up steps, and assembled to my liking in the exact space that I had marked and measured. They were kind to remove all debris and trash as well. I received an excellent product at a price that my local retailer just could not match. Plus the white glove delivery was a big bonus! I am sure to order from HCC again when I start to renovate a new room!

Mary W.


Perfect!

The best experience shopping I️ have had on line in a while. delivered time was great my items arrived on the date that they were schedule.

Tony D.


Thankyou!

My first purchase with homecinemacenter.com was a huge endeavor. Upon retirement and purchasing a home up north and buying all new furniture and decorations was scary. It all went like
clock work once the whole house was painted I started to shop on
homecinemacenter.com on recommendation of a family member. Room by room I ordered furniture, rugs, pictures and decorations. I was pleased by the packaging as items arrived. I did receive one picture damaged and the item was quickly reordered and shipped.

Some of the furniture was delivered with white glove delivery which was a real treat. I know in shopping around at furniture stores while the house was being painted I could not have filled my house on the budget.
homecinemacenter made that possible! I would definitely recommend homecinemacenter.com just do your homework!

Thanks for making my dream come true!

Desree N.


Timely Delivery!

My order was ready for delivery well before the original time estimate. The delivery team was very professional, on time, and just overall top
notch. Good quality furniture. I'll order from this company again.

Nicole F.

Amazing bedroom set and delivery!

This bedroom set is perfect and is exactly what I was looking for. It was perfectly described, the perfect size, great storage and looks amazing in the space!

The shipping and billing were both great as well! Would definitely shop here again! has been the most reasonable place to purchase furniture for both myself and family homes.
The delivery service, prices and delivery time isn't matched by anyone else I could find. I truly love ordering here and waking up to my delivery.

A very satisfied customer!

Melony B.


Just Beautiful!

They rally went out of there to help me with my purchase.. I had trouble finidng the set I wanted and searched for hours. I called customer service and they uickly found what I was looking for when I described it..

They kept me informed every step of the way and gave me a direct phone number to call my rep if I needed anything.
I also really liked the shipping company they used. The delivery man took the time to put the pallet somewhere safe and out of the weather and was very nice about the extra work.

You can't beat their free shipping on a bedroom set either.. Saved me lots of money and when you are on a limited income, every dollar counts.
I've not had a chance to get someone to put the bed together, but from what I can see of it, it looks very well made.
The bedroom set is simply beautiful and extremely well made. The construction seems better than anything I found in the stores and it just simply gorgeous.

Thank you HCC for all your help and your great people and great prices.

Autumn J.




Love it!

I usually do not buy furniture online because you never know what you will get but I just loved this style so I went for it.. I am so happy I did because it looks just like the pics online and it is super high quality wood for the price!! HomeCinemaCenter was great to work with as well, I think I got my order shipped and delivered all in about 8 days.Thank you so much for the superior service and product!! I really LOVE my entertainment center :)

Jane C.


Excellent!

Our experience with HomeCinemaCenter.com has always been very rewarding. Goods are delivered in a timely fashion with accurate dates (most of the time early) and in perfect condition. The delivery teams are professional, knowledgeable of the items and extremely courteous! Even if we don't order white glove delivery, they still move the furniture inside our house.. HomeCinemaCenter continues to be our go to vendor! Thanks!

Helen J.


Thank you for a great shopping experience!

homecinemacenter was reliable from start to finish. I placed an order online, received e-mail updates, a phone call verification for delivery, and the delivery team that brought my piece of furniture was exceptional. My 5 star rating is well deserved at homecinemacenter.com.

This furniture company was excellent to work with, and I highly recommend them!

Amy E.

HomeCinemaCenter Reviews
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