You are here: Home > Customer Reviews - pg2

Home | Home Cinema Center - Reviews & Ratings
page 1 | page 2


Home Cinema Center - Reviews & Ratings - 5 Star Service


Home Cinema Center holds the highest reputation of excellent products, great service, and excellent customer support. Hundreds of thousands of satisfied customers have recommended others to shop at Home Cinema Center after experiencing great service. We appreciate your business and look forward to adding to our list of satisfied customers.

Read what customers have said. - These comments are unedited, but last names are protected.


Home Cinema Center - Customer service is a step above

Excellent experience all the way around!
I have purchased everything from this company from popcorn to a bedroom set and have always been pleased with the service as well as the merchandise.
Plus, the delivery is smooth and speedy! Customer service is a step above and has very quick responses!

Taylor D..


Home Cinema Center - Excellent Service!

I love my bedroom set.. It's even prettier in person! It's incredibly luxurious and surpasses my expectations. It's expensive but well worth the money paid. Amanda in customer service was amazing and answered all of my questions. A++

Lauren H.


Home Cinema Center - Very quick shipping!

I have pretty much furnished my condo with HCC products. (I tried to include pics with this review: the hammock-chair, tv stand, bedroom set, popcorn machine are all from HCC.Their prices are very good and they frequently have sales so I can't complain. They ship when they say they will, and the products often arrive a bit earlier than the due date (aka you aren't waiting forever for a product). Out of all the products that I have ordered, I've so far only had one piece of furniture come missing the connecting hardware And the parts process was super easy. I took a photo of the instruction, sent an email, received a prompt response, and they shipped me a replacement piece in record time. Customer service responds to me within 24hours, and their delivery people are incredible. I'm looking forward to doing over my main house and can't wait!


Paula K.


Home Cinema Center - Excellent Delivery Service!

I have been a customer of HCC for more than a few years. When I need furniture, the local stores, which is now closed, was hit or miss on my needs and the prices were always high. HCC has never let me down; amazing savings, wonderful fast delivery, and customer service satisfaction. The multiple product section makes it easy for me to shop and compare features. I have never been disappointed. My last delivery I opted for the white glove delivery service. They had 3 people bring my furniture inside set it up, and showed me every feature. They partner with some great carriers!


Stephanie H.



Home Cinema Center - HCC really cares about their customers!

Originally, I ordered a dining set that fit perfectly with my renovated kitchen. A few days after my order I got an email saying the item was backordered and would deliver in 5 weeks. I was furious since I had an event approaching and called HCC. With the way things are today, I did not expect much as far as customer service, but I was very pleasantly surprised. Julie took my call was professional, gracious, sympathetic and genuine. It felt like she cared about customer service and wanted to help; I didn't feel like she was reading a script or just going through the motions. She immediately refunded the original order after verifying that the supplier was backordering the item, and she gave me a 10% discount that I could use myself or forward to a friend. Excellent customer service, so I ordered a different item which she recommended. It arrived two days earlier than expected and is perfect. It was also a nicer model due to the discount. HCC really cares about their customers, which is a rare and wonderful thing in today's shopping world!


Cindy V
.


Home Cinema Center - Highly recommend!

After buying my home I thought the hard part was over well nope. I then had to find a way to get all new furniture that would fit in my home that had some off walkways as well
as lots of windows I was scared to lose the flow of my home. I went to 6 Furniture stores before I found HCC online. Soon as I called in I was helped! The girls name was Rachel. She walked me threw each room it was amazing. There pricing is by far the best and it's quality Furniture. I was so impressed that it also was delivered just 6 days later! I am threw the moon happy I would highly recommend HCC and speak with Rachel.., she is fantastic!

Trixie S.


Home Cinema Center - Excellent!

I have pretty much furnished my condo with HCC products. (I tried to include pics with this review: the hammock-chair, tv stand, bedroom set, popcorn machine are all from HCC.Their prices are very good and they frequently have sales so I can't complain. They ship when they say they will, and the products often arrive a bit earlier than the due date (aka you aren't waiting forever for a product). Out of all the products that I have ordered, I've so far only had one piece of furniture come missing the connecting hardware And the parts process was super easy. I took a photo of the instruction, sent an email, received a prompt response, and they shipped me a replacement piece in record time. Customer service responds to me within 24hours, and their delivery people are incredible. I'm looking forward to doing over my main house and can't wait!

Paula S.



Home Cinema Center - Beautiful items.

I've purchased a few items from HCC and I've been pleased so far with the items that I've found and purchased! Beautiful items, great selection and great prices. The best thing is that the quality matches the price points! The descriptions of the items are extremely accurate as well.

Jessica B.


Home Cinema Center - Love my Kitchen Island!

I received an amazing piece of furniture that completes my kitchen beautifully. The communication with HCC was fabulous. The kitchen Island in cherry and buttermilk looks amazing. It's a heavy piece. The item was delivered by two kind gentlemen who lifted, brought inside up steps, and assembled to my liking in the exact space that I had marked and measured. They were kind to remove all debris and trash as well. I received an excellent product at a price that my local retailer just could not match. Plus the white glove delivery was a big bonus! I am sure to order from HCC again when I start to renovate a new room!

Mary W.


Home Cinema Center - Perfect!

The best experience shopping I️ have had on line in a while. delivered time was great my items arrived on the date that they were schedule.

Tony D.


Home Cinema Center - Thankyou!

My first purchase with homecinemacenter.com was a huge endeavor. Upon retirement and purchasing a home up north and buying all new furniture and decorations was scary. It all went like
clock work once the whole house was painted I started to shop on
homecinemacenter.com on recommendation of a family member. Room by room I ordered furniture, rugs, pictures and decorations. I was pleased by the packaging as items arrived. I did receive one picture damaged and the item was quickly reordered and shipped.

Some of the furniture was delivered with white glove delivery which was a real treat. I know in shopping around at furniture stores while the house was being painted I could not have filled my house on the budget.
homecinemacenter made that possible! I would definitely recommend homecinemacenter.com just do your homework!

Thanks for making my dream come true!

Desree N.


Home Cinema Center - Timely Delivery!

My order was ready for delivery well before the original time estimate. The delivery team was very professional, on time, and just overall top
notch. Good quality furniture. I'll order from this company again.

Nicole F.

Home Cinema Center - Amazing bedroom set and delivery!

This bedroom set is perfect and is exactly what I was looking for. It was perfectly described, the perfect size, great storage and looks amazing in the space!

The shipping and billing were both great as well! Would definitely shop here again! has been the most reasonable place to purchase furniture for both myself and family homes.
The delivery service, prices and delivery time isn't matched by anyone else I could find. I truly love ordering here and waking up to my delivery.

A very satisfied customer!

Melony B.


Home Cinema Center - Just Beautiful!

They rally went out of there to help me with my purchase.. I had trouble finidng the set I wanted and searched for hours. I called customer service and they uickly found what I was looking for when I described it..

They kept me informed every step of the way and gave me a direct phone number to call my rep if I needed anything.
I also really liked the shipping company they used. The delivery man took the time to put the pallet somewhere safe and out of the weather and was very nice about the extra work.

You can't beat their free shipping on a bedroom set either.. Saved me lots of money and when you are on a limited income, every dollar counts.
I've not had a chance to get someone to put the bed together, but from what I can see of it, it looks very well made.
The bedroom set is simply beautiful and extremely well made. The construction seems better than anything I found in the stores and it just simply gorgeous.

Thank you HCC for all your help and your great people and great prices.

Autumn J.




Home Cinema Center - Love it!

I usually do not buy furniture online because you never know what you will get but I just loved this style so I went for it.. I am so happy I did because it looks just like the pics online and it is super high quality wood for the price!! HomeCinemaCenter was great to work with as well, I think I got my order shipped and delivered all in about 8 days.Thank you so much for the superior service and product!! I really LOVE my entertainment center :)

Jane C.


Home Cinema Center - Excellent!

Our experience with HomeCinemaCenter.com has always been very rewarding. Goods are delivered in a timely fashion with accurate dates (most of the time early) and in perfect condition. The delivery teams are professional, knowledgeable of the items and extremely courteous! Even if we don't order white glove delivery, they still move the furniture inside our house.. HomeCinemaCenter continues to be our go to vendor! Thanks!

Helen J.



Home Cinema Center - Great Deal!

This was the largest purchase I had made over the internet and had some concern. They did not disappoint me. Communications were great in both e-mail and online order status. Once shipped I was provided additional communication and contacted by their delivery company, who were very nice to speak with, and we arranged a date for delivery. My furniture arrived packaged extremely well and looks beautiful. Thank you home cinema center for a great deal and excellent experience!!


Jennie J.



Home Cinema Center - Thank you for a great shopping experience!

homecinemacenter was reliable from start to finish. I placed an order online, received e-mail updates, a phone call verification for delivery, and the delivery team that brought my piece of furniture was exceptional. My 5 star rating is well deserved at homecinemacenter.com.

This furniture company was excellent to work with, and I highly recommend them!

Amy E.



Home Cinema Center - Excellent!

I ordered Coaster bar stools, adjustable. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap.
Have had compliments on how attractive the chairs are. It took about a week to deliver. two chairs came together and the next day the other two came. They had 2 tracking numbers since chairs shipped from 2 of their warehouses. homecinemacenter has Awesome delivery crew and customer service was A+

Nicole b.



Home Cinema Center - Very Good and love my furniture!

I ordered a few rooms of furniture for my house including a new dining room set, sectional, and media console

Customer Service was excellent start to finish and I have nothing but great things to say.

The delivery team was beyond wonderful. All of the furniture looks great and my family is very happy.

Thanks Homecinemacenter What a great way to spend my tax refund

Janis T.



Home Cinema Center - Exceptional!

We found the Home Cinema Center website after looking elsewhere. I must say, homecinemacenter.com has won us over! The ease of the purchase, financing, and delivery was exceptional. The price of our furniture piece was very fair and a great deal! I would recommend homecinemacenter to anyone looking for new furniture.

Judi H.



Home Cinema Center - Great buying experience!

This was my first time ordering furniture online and HomeCinemaCenter made it such a good experience I will be ordering more from them in the near future. I highly recommend this company to anyone who is looking to do their buying online. Even the delivery was exceptional. Great service all the way around couldn't have gone any smoother.

Thank you HCC for such a great buying experience.

Cynthia Z.



Home Cinema Center - Love my new Sectional!

This was an excellent experience all around. They were the best price I could find. They also kept me up to date with my order via email.
Shipping company was perfect and delivered righ tto my room. My family loves the new sectional.. Its so comfortable. I will definitely be using them again. Thank you homecinemacenter

Christina G.




Home Cinema Center - Excellent!

I had found the bedroom set I wanted. I called a local furniture store who was advertising it on their website. They informed me that the set was discounted through the company and could no longer be received. But I had my heart set on it... I googled the bedroom set and homecinemacenter popped up. I wasn't sure what to expect ordering furniture online but it was super easy and convenient. On their website, they have step-by-step track and when to expect it.

You'll also get a call from the shipping company to set up a time convenient for you to bring your furniture. They also have someone come in and set your furniture up for you so its hassle free. If I had any problems or questions a HCC representative was able to help. I will be doing business in the future with them. I'm now customer for life.

Helen P.



Home Cinema Center - Very Fast Delivery!

I ordered a queen size platform bedroom set from homecinemacenter with a tufted head board. The shipment came within a few days. The bed was easy to assemble and great quality. This will be a bed that lasts years and years. Couldnít be happier with my affordable purchase. and very quick delivery. Thank you Homecinemacenter.com!

Mary R.



Home Cinema Center - Happy Customer!

I ordered a dining table set which had-very fast delivery. Table and chairs ooked just as they appeared on the website and were very easy to assemble. Homecinemacenter
offered excellent answers to all of my many questions and provided stellar service. Thanks.

Tara B.



Home Cinema Center - Great Delivery

Ordered a complete living room set through HomeCinemaCenter. The ordering process online was seamless unlike some other furniture web site. Advertised discounts were easy to find and apply. Homecinemacenter.com had the order delivered to the delivery company within one weeks we had in about 2 weeks. But still within the the time they advertised. Free set up and packaging taken away all done by careful installers. No damage. Go figure! I highly recommend this company for your furniture needs.

Shelly L.



Home Cinema Center - Excellent!

Just purchased the jackpot recliner. It was exact as pictured. Came without incident within one week on the day they said it would be. I love it and will soon purchase my sofa there.

Hanna B.


Home Cinema Center - 5 Stars!

Homecinemacenter has unbelievable deals, from bedroom sets to beautiful accent chairs, stunning designs of coffee tables and the best choices of sideboards I have found online. I have a list, some things I want are sold out, hopefully they will notify me as stated when it's available again....but later this week I will fulfill the rest of my list!!!!!

I have received several orders and everything comes in faster than expected. Customer service has been wonderful with a a few missing screws (which they sent out immediately by regular post). 5 Stars all the way!! I'm telling all my friends and family about homecinemacenter.com to hopefully receive more of a discount next time as well.

Rebecca S.



Home Cinema Center - Love my Sofa

I have just recently moved into a new apartment and I was in much need of a sofa set that matched my style. So many places have insane prices just for a decently sized, cute couch and I was so pleased to find one that was in my price range. Delivery didnít take long at all, less than 2 weeks which was so doable! Setup was perfect and I am obsessed with my new sofa set. I am actually laying on it as I type this! I couldnít be more happy with my decision and I will be buying more furniture from this company for sure!

Cindy J.


Home Cinema Center - Great Experience!

This is my second purchase and they really impressed me! I have ordered a living room sofa set and dining room set. They have great quality furniture at very good prices! And they will do what they promise.

The best online furniture company! Thank you!


Michelle D.



Home Cinema Center - Very Fast Delivery!

Found a great reclining living room set for a great price...cheaper then anywhere else. I didn't have to tack on tax or delivery fees. I even got free protection for
my furniture. No local furniture store offers this. The delivery was in just a week and was much faster than we expected. The local stores wanted us to wait 3 months.
I know I'll be shopping at HomeCinemaCenter for my next furniture purchase.

Cynthia S.


Home Cinema Center - Very Satisified!

I am extremely satisfied with the model I chose, after considering many different sets. The finish and design is vintage and can merely match with anything. The structure
of the drawers was all dovetail and is very sturdy, as well as the queen panel. I appreciate the detailed emails with updates on the status of shipment. Product was just as advertised. I am Very satisfied.


Janine B.




Home Cinema Center - Fast Delivery

I ordered a dining set, coffee table set, and sectional. Everything arrived as scheduled. The Sectional and dining set was delivered by a company that also set it up at the time
of delivery. I inspected the furniture after, no scratches, etc. No issues at all, I was happy with the service! Lastly, the prices with Homecinemacenter is very competitive,
if not the cheapest out there. I will be back to furnish the rest of my house soon.. Thanks!

Alice C.




Home Cinema Center - Love shopping here!

After ordering several pieces of furniture of all types I can honestly say - I love shopping here. It's extremely convenient one stop shopping
for all kinds of furniture and more. Shipping is outstanding and I have been very satisfied with the quality of my purchases. Customer service dept. has been outstanding with every question and issue!. I will continue to shop here for all of my furniture needs and have recommended this site to all of my friends. Thank you for outstanding service!


Deidra H.



Home Cinema Center - 5 Stars!

This site has amazing deals on bedroom sets and some of the best I have found online. I have ordered 2 sets and they came in beautiful. Order arrived in faster than expected. Customer service has been wonderful with all of my questions about shippng to product details. 5 Stars all the way!!


Kate B.



Home Cinema Center - Happy Customer

I ordered a dining room table set. This arrived with very fast delivery. Both table and chairs looked just as they appeared on the website and were very easy to assemble. Beautiful

Erin T.



Home Cinema Center - Exceptional customer service!

Their sectionals are to die for and they have free shipping!! We're going back to buy furniture and fill the rest of our house soon. I cannot say enough about this place!

Mandy Q.



Home Cinema Center - Great 1st Purchase

Easy to navigate site. Quality merchandise. Found the perfect desk set for my office. Like the Bread option for financing and inside delivery. Very pleased with HomeCinemaCenter and this online shopping experience.

Bonnie R.



Home Cinema Center - Easy Shopping Experience

We order a dining room set from Home Cinema Center. The item arrived in a timely manner. It was easy to assemble and looked better in person than in the picture.
The quality seems good and we enjoy the addition to our home. I would order from homecinemacenter.com again!

Christina N.



Home Cinema Center - Great Delivery

Delivery of Parker house Sectional from Home Cinema Cneter was very fast! It looks amazing and much better than it did online! The color and type of fabric are exactly what I was hoping for! Its microfiber but looks like leather. Sp perfect for the kids. Delivery crew even brought this inside my house for me. Excellent purchase

Krissy H.



Home Cinema Center - Fast Delivery!

The furniture item I ordered came already assembled and it is a beautiful piece. The men who delivered the cabinet were fast, efficient and on time within the delivery window. Overall, very impressed with HomeCinemaCenter. So much so that I just ordered the matching dining table set.


Nancy G.


Home Cinema Center - Beautiful Sectional!

The product looked the same as the picture, the feel of the fabric was very thick and luxurious . The sectional looks wonderful in my house. Home Cinema Center delivery was quick.
Will definitely order with them again.

Katrina J.



Home Cinema Center - Love shopping at HomeCinemaCenter.com

I recently ordered a bedroom set from homecinemacenter and it was delivered in just 8 calendar days later. I was expecting several weeks like the competion was telling me. So when it shipped and arrived in perfect condition I was thrilled. The products were in perfect condition thanks to the robust packaging and the delivery tam did a very nice job unpacking and setting up in my new home. Also saved about several hundred dollars over local furniture stores. Great price with quick delivery at Home Cinema Center/.

Mia N.



Home Cinema Center -Outstanding Value!

These Catnapper recliners from homecinemacenter.com exceeded all of my expectations! The quality construction has the imports beat, hands-down. I chose a couple of the larkin power chairs. Delivery was early; assembly was not needed and two well-packed pieces. The price was better than the local stores I checked out, and the value over imports was unbeatable. Home Cinema Center was very helpful in answering my questions ahead of time, making it easy to do so and delivering answers quickly. Thanks!

Patricia G.



Home Cinema Center -Amazing and very helpful customer service.

I called to ask a question about some furniture at homecinemacenter, Adam assisted me and helped me figure everything out . The order process was quick and easy. As well as the prices were the best that I could find online or in stores. Thank you homecinemacenter so much. I Looking forward to doing business with you again

Abbie P.



Home Cinema Center - Beautiful Bedroom sets!.

I did some in-store furniture shopping, then went on line to compare prices. The prices at HomeCinemaCenter were much lower. Then I called the Customer Service number to ask a few questions about some of the pieces. Amber was very knowledgeable about the manufacturers and took a lot of time to compare prices and styles with me. Over the next few days she assisted me in choosing mattresses and box springs to complete 3 bedroom sets for my home. SHe put together a package for me and gave me a wonderful deal. I would definitely shop here again!

Connie M.



Home Cinema Center - Excellent customer service.

Iíve been researching the Scott Living brand of furniture for a few months. I spoke to Jessica who answered my questions about shipping timelines, quality, why this highly rated brand is only found online and at HomeCinemaCenter. She also gave me a bigger discount than what was offered on the website. SHe also waited patiently while I took another call, and as I searched for a credit card which was embarrassing. I will certainly buy from Home Cinema Center in the future! And will ask for Jessica!!

Bonnie L.



Home Cinema Center - Love my bed!

Sharon from homecinemacenter.com assisted me with my order for a sectional when I encountered a problem due to an error on my part. I appreciated her friendly, efficient manner. Within minutes, the issue was resolved and my order was on it's way. Order arrived very quickly and my family loves it.

Tabby C.



Home Cinema Center - Very Good

I've always hated going to the store and so when Internet shopping became a "thing" I was one of the early adopters. I buy almost everything I own online, even my groceries. So when I bought my first house recently, I thought I'd try shopping for my furniture online. I went to several different sites, even some well-known sites including a certainSwedish furniture maker. I initially had ordered some bookcases first with this company, and it arrived. Unfortunately, when I was trying to put the shelved together, it turns out there were no screws included with my package. I called up their customer service and they arrived overnighted from the company. So I later searched and found a nice platform bed, and I thought I might as well spend a little more and get the set. I finally got my new bed (and bought a mattress as well) and loved it. Two great expereinces with HomeCinemaCenter. Thank you!

Susan A.



Home Cinema Center - Extra Comfortable

Our 13 year old loveseat recliner needed to be replaced. I searched all the local stores and the usual online furniture sites. Everything I found was way more than I wanted
to spend. Then I found HomeCinemaCenter. I found the loveseat recliner that I wanted and for a good price. Shipping was very reasonable considering it came all the way
across the US. HomeCinemaCenter kept me up to date by email. I will do business with them again. Thanks


Vivian F.



Home Cinema Center - Very Helpful Cutomer Service!

I called to ask a question about some furniture at HomeCinemaCenter. Amber assisted me and helped me figure everything out . The order process was quick and easy. As well as the prices were the best that I could find online or in stores. Thank you guys so much. Looking forward to doing business with you again


Cindi K.



Home Cinema Center - Impeccable!

The service is impeccable. I was a little worried about buying such a big ticket item online. Mike and the team at homecinemacenter kept me informed every
step of the way. I knew when the furniture left the warehouse. I had the phone number of the local delivery service accepting the furniture and was called about the delivery
date. The delivery itself was awesome. They unwrapped, took tags off and placed the furniture exactly where I wanted it. I've already recommended them to friends.

Darlene A.



Home Cinema Center - Perfect!

I purchased our bedroom, living room, dining, and patio set for Less than half of what the local store quoted us. The experience
was great with HomeCinemaCenter, the furniture was beautiful. And the customer service team is responsive and on top of any actions needed after the fact. The delivery service of white glove did amazing, fast and efficient. I recommend this purchase experience to all.

Mary E..



Home Cinema Center - Very Professional!

At 8:45pm my wife and I searched and found a dinning room set we liked based on the image on the website but the description and list in the cart was different. I raised my
concern with HomeCinemaCenter and spoke with Amanda who indicated everything was actually correct. Anyway, she assisted me in placing my order by phone. Just a few days later my beautiful dining set showed up and just in time for the holidays. Thank you Amanda for being customer focused and very professional.

Sarah G.



Home Cinema Center - Thank you!

Very happy with my purchase at HomeCinemaCenter.com! Found the perfect sofa set for my new condo and it was definitely the best price. Took a few days to deliver, great service and Patrick delivered it to my condo and made sure everything was nice. Looks great and is sooo comfortable.. Thank you!


Diane C.



Home Cinema Center - Great Service!

Whenever I need something new for my house, I always look at HomeCinemaCenter first. They have a very good selection of quality products and I've never been disappointed. When I re-did my home office, I got a really nice file cabinet, lamp, and desk set from their website. I've bought bed for my mother-in-law (who is in assisted living and needed her bedroom set replaced). Over the years, I must have shopped at homecinemacenter a dozen times for various things. I've bought many major large piece's of furniture from them and their service is very reliable.


Michelle B.



Home Cinema Center - Fantastic! 5 Star Customer Service!

This is the 1st time I have ordered from homecinemacenter. Great experience in shopping and ordering
Enjoying the whole experience shopping on line after looking and coming back to the web site . Was a very easy experience placing the order and enjoyed the reviews not on the item ordered but other items I looked at. Will definitely use this site again.. The Customer Service was 5 star, and my goods I have purchased are FAB! Roll on pay day to purchase more from this website


Samantha A.


Home Cinema Center - Excellent Service!

This is our second purchase of furniture from HomeCinemaCenter. I've spoken to various people at their company and all have been extremely helpful.
We are extremely pleased with the product, price, and used white glove delivery service on the 2nd shipment. That was a real treat. Guided the delivery crew into the room and had our entertainment wall center built for us. Thank you for the great service!


Trina H.

HomeCinemaCenter Reviews
BBB Profile: https://www.bbb.org/myrtle-beach/business-reviews/furniture/home-cinema-center-in-north-myrtle-beach-sc-90040791
Resellerratings: http://www.resellerratings.com/store/Home_Cinema_Center
yellow pages: https://www.yellowpages.com/chesterfield-va/mip/home-cinema-center-470153994