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Home Cinema Center - Reviews & Ratings - 5 Star Service


Home Cinema Center holds the highest reputation of excellent products, great service, and excellent customer support. Hundreds of thousands of satisfied customers have recommended others to shop at Home Cinema Center after experiencing great service. We appreciate your business and look forward to adding to our list of satisfied customers.

Read what customers have said. - These comments are unedited, but last names are protected.


Customer service is a step above

Excellent experience all the way around!
I have purchased everything from this company from popcorn to a bedroom set and have always been pleased with the service as well as the merchandise.
Plus, the delivery is smooth and speedy! Customer service is a step above and has very quick responses!

Taylor D..


Excellent Service!

I love my bedroom set.. It's even prettier in person! It's incredibly luxurious and surpasses my expectations. It's expensive but well worth the money paid. Amanda in customer service was amazing and answered all of my questions. A++

Lauren H.


Very quick shipping!

I have pretty much furnished my condo with HCC products. (I tried to include pics with this review: the hammock-chair, tv stand, bedroom set, popcorn machine are all from HCC.Their prices are very good and they frequently have sales so I can't complain. They ship when they say they will, and the products often arrive a bit earlier than the due date (aka you aren't waiting forever for a product). Out of all the products that I have ordered, I've so far only had one piece of furniture come missing the connecting hardware And the parts process was super easy. I took a photo of the instruction, sent an email, received a prompt response, and they shipped me a replacement piece in record time. Customer service responds to me within 24hours, and their delivery people are incredible. I'm looking forward to doing over my main house and can't wait!


Paula K.


Excellent Delivery Service!

I have been a customer of HCC for more than a few years. When I need furniture, the local stores, which is now closed, was hit or miss on my needs and the prices were always high. HCC has never let me down; amazing savings, wonderful fast delivery, and customer service satisfaction. The multiple product section makes it easy for me to shop and compare features. I have never been disappointed. My last delivery I opted for the white glove delivery service. They had 3 people bring my furniture inside set it up, and showed me every feature. They partner with some great carriers!


Stephanie H.



HCC really cares about their customers!

Originally, I ordered a dining set that fit perfectly with my renovated kitchen. A few days after my order I got an email saying the item was backordered and would deliver in 5 weeks. I was furious since I had an event approaching and called HCC. With the way things are today, I did not expect much as far as customer service, but I was very pleasantly surprised. Julie took my call was professional, gracious, sympathetic and genuine. It felt like she cared about customer service and wanted to help; I didn't feel like she was reading a script or just going through the motions. She immediately refunded the original order after verifying that the supplier was backordering the item, and she gave me a 10% discount that I could use myself or forward to a friend. Excellent customer service, so I ordered a different item which she recommended. It arrived two days earlier than expected and is perfect. It was also a nicer model due to the discount. HCC really cares about their customers, which is a rare and wonderful thing in today's shopping world!


Cindy V
.


Highly recommend!

After buying my home I thought the hard part was over well nope. I then had to find a way to get all new furniture that would fit in my home that had some off walkways as well
as lots of windows I was scared to lose the flow of my home. I went to 6 Furniture stores before I found HCC online. Soon as I called in I was helped! The girls name was Rachel. She walked me threw each room it was amazing. There pricing is by far the best and it's quality Furniture. I was so impressed that it also was delivered just 6 days later! I am threw the moon happy I would highly recommend HCC and speak with Rachel.., she is fantastic!

Trixie S.


Excellent!

I have pretty much furnished my condo with HCC products. (I tried to include pics with this review: the hammock-chair, tv stand, bedroom set, popcorn machine are all from HCC.Their prices are very good and they frequently have sales so I can't complain. They ship when they say they will, and the products often arrive a bit earlier than the due date (aka you aren't waiting forever for a product). Out of all the products that I have ordered, I've so far only had one piece of furniture come missing the connecting hardware And the parts process was super easy. I took a photo of the instruction, sent an email, received a prompt response, and they shipped me a replacement piece in record time. Customer service responds to me within 24hours, and their delivery people are incredible. I'm looking forward to doing over my main house and can't wait!

Paula S.



Beautiful items.

I've purchased a few items from HCC and I've been pleased so far with the items that I've found and purchased! Beautiful items, great selection and great prices. The best thing is that the quality matches the price points! The descriptions of the items are extremely accurate as well.

Jessica B.


Love my Kitchen Island!

I received an amazing piece of furniture that completes my kitchen beautifully. The communication with HCC was fabulous. The kitchen Island in cherry and buttermilk looks amazing. It's a heavy piece. The item was delivered by two kind gentlemen who lifted, brought inside up steps, and assembled to my liking in the exact space that I had marked and measured. They were kind to remove all debris and trash as well. I received an excellent product at a price that my local retailer just could not match. Plus the white glove delivery was a big bonus! I am sure to order from HCC again when I start to renovate a new room!

Mary W.

Perfect!

The best experience shopping I️ have had on line in a while. delivered time was great my items arrived on the date that they were schedule.

Tony D.

HomeCinemaCenter Reviews
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