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Home Cinema Center - Reviews & Ratings - 5 Star Service


Home Cinema Center holds the highest reputation of excellent products, great service, and excellent customer support. Hundreds of thousands of satisfied customers have recommended others to shop at Home Cinema Center after experiencing great service. We appreciate your business and look forward to adding to our list of satisfied customers.

Read what customers have said. - These comments are unedited, but last names are protected.


Customer service is a step above

Excellent experience all the way around!
I have purchased everything from this company from popcorn to a bedroom set and have always been pleased with the service as well as the merchandise.
Plus, the delivery is smooth and speedy! Customer service is a step above and has very quick responses!

Taylor D..


Excellent Service!

I love my bedroom set.. It's even prettier in person! It's incredibly luxurious and surpasses my expectations. It's expensive but well worth the money paid. Amanda in customer service was amazing and answered all of my questions. A++

Lauren H.


Very quick shipping!

I have pretty much furnished my condo with HCC products. (I tried to include pics with this review: the hammock-chair, tv stand, bedroom set, popcorn machine are all from HCC.Their prices are very good and they frequently have sales so I can't complain. They ship when they say they will, and the products often arrive a bit earlier than the due date (aka you aren't waiting forever for a product). Out of all the products that I have ordered, I've so far only had one piece of furniture come missing the connecting hardware And the parts process was super easy. I took a photo of the instruction, sent an email, received a prompt response, and they shipped me a replacement piece in record time. Customer service responds to me within 24hours, and their delivery people are incredible. I'm looking forward to doing over my main house and can't wait!


Paula K.


Excellent Delivery Service!

I have been a customer of HCC for more than a few years. When I need furniture, the local stores, which is now closed, was hit or miss on my needs and the prices were always high. HCC has never let me down; amazing savings, wonderful fast delivery, and customer service satisfaction. The multiple product section makes it easy for me to shop and compare features. I have never been disappointed. My last delivery I opted for the white glove delivery service. They had 3 people bring my furniture inside set it up, and showed me every feature. They partner with some great carriers!


Stephanie H.



HCC really cares about their customers!

Originally, I ordered a dining set that fit perfectly with my renovated kitchen. A few days after my order I got an email saying the item was backordered and would deliver in 5 weeks. I was furious since I had an event approaching and called HCC. With the way things are today, I did not expect much as far as customer service, but I was very pleasantly surprised. Julie took my call was professional, gracious, sympathetic and genuine. It felt like she cared about customer service and wanted to help; I didn't feel like she was reading a script or just going through the motions. She immediately refunded the original order after verifying that the supplier was backordering the item, and she gave me a 10% discount that I could use myself or forward to a friend. Excellent customer service, so I ordered a different item which she recommended. It arrived two days earlier than expected and is perfect. It was also a nicer model due to the discount. HCC really cares about their customers, which is a rare and wonderful thing in today's shopping world!


Cindy V
.


Highly recommend!

After buying my home I thought the hard part was over well nope. I then had to find a way to get all new furniture that would fit in my home that had some off walkways as well
as lots of windows I was scared to lose the flow of my home. I went to 6 Furniture stores before I found HCC online. Soon as I called in I was helped! The girls name was Rachel. She walked me threw each room it was amazing. There pricing is by far the best and it's quality Furniture. I was so impressed that it also was delivered just 6 days later! I am threw the moon happy I would highly recommend HCC and speak with Rachel.., she is fantastic!

Trixie S.


Excellent!

I have pretty much furnished my condo with HCC products. (I tried to include pics with this review: the hammock-chair, tv stand, bedroom set, popcorn machine are all from HCC.Their prices are very good and they frequently have sales so I can't complain. They ship when they say they will, and the products often arrive a bit earlier than the due date (aka you aren't waiting forever for a product). Out of all the products that I have ordered, I've so far only had one piece of furniture come missing the connecting hardware And the parts process was super easy. I took a photo of the instruction, sent an email, received a prompt response, and they shipped me a replacement piece in record time. Customer service responds to me within 24hours, and their delivery people are incredible. I'm looking forward to doing over my main house and can't wait!

Paula S.



Beautiful items.

I've purchased a few items from HCC and I've been pleased so far with the items that I've found and purchased! Beautiful items, great selection and great prices. The best thing is that the quality matches the price points! The descriptions of the items are extremely accurate as well.

Jessica B.


Love my Kitchen Island!

I received an amazing piece of furniture that completes my kitchen beautifully. The communication with HCC was fabulous. The kitchen Island in cherry and buttermilk looks amazing. It's a heavy piece. The item was delivered by two kind gentlemen who lifted, brought inside up steps, and assembled to my liking in the exact space that I had marked and measured. They were kind to remove all debris and trash as well. I received an excellent product at a price that my local retailer just could not match. Plus the white glove delivery was a big bonus! I am sure to order from HCC again when I start to renovate a new room!

Mary W.


Perfect!

The best experience shopping I️ have had on line in a while. delivered time was great my items arrived on the date that they were schedule.

Tony D.


Thankyou!

My first purchase with homecinemacenter.com was a huge endeavor. Upon retirement and purchasing a home up north and buying all new furniture and decorations was scary. It all went like
clock work once the whole house was painted I started to shop on
homecinemacenter.com on recommendation of a family member. Room by room I ordered furniture, rugs, pictures and decorations. I was pleased by the packaging as items arrived. I did receive one picture damaged and the item was quickly reordered and shipped.

Some of the furniture was delivered with white glove delivery which was a real treat. I know in shopping around at furniture stores while the house was being painted I could not have filled my house on the budget.
homecinemacenter made that possible! I would definitely recommend homecinemacenter.com just do your homework!

Thanks for making my dream come true!

Desree N.


Timely Delivery!

My order was ready for delivery well before the original time estimate. The delivery team was very professional, on time, and just overall top
notch. Good quality furniture. I'll order from this company again.

Nicole F.

Amazing bedroom set and delivery!

This bedroom set is perfect and is exactly what I was looking for. It was perfectly described, the perfect size, great storage and looks amazing in the space!

The shipping and billing were both great as well! Would definitely shop here again! has been the most reasonable place to purchase furniture for both myself and family homes.
The delivery service, prices and delivery time isn't matched by anyone else I could find. I truly love ordering here and waking up to my delivery.

A very satisfied customer!

Melony B.


Just Beautiful!

They rally went out of there to help me with my purchase.. I had trouble finidng the set I wanted and searched for hours. I called customer service and they uickly found what I was looking for when I described it..

They kept me informed every step of the way and gave me a direct phone number to call my rep if I needed anything.
I also really liked the shipping company they used. The delivery man took the time to put the pallet somewhere safe and out of the weather and was very nice about the extra work.

You can't beat their free shipping on a bedroom set either.. Saved me lots of money and when you are on a limited income, every dollar counts.
I've not had a chance to get someone to put the bed together, but from what I can see of it, it looks very well made.
The bedroom set is simply beautiful and extremely well made. The construction seems better than anything I found in the stores and it just simply gorgeous.

Thank you HCC for all your help and your great people and great prices.

Autumn J.




Love it!

I usually do not buy furniture online because you never know what you will get but I just loved this style so I went for it.. I am so happy I did because it looks just like the pics online and it is super high quality wood for the price!! HomeCinemaCenter was great to work with as well, I think I got my order shipped and delivered all in about 8 days.Thank you so much for the superior service and product!! I really LOVE my entertainment center :)

Jane C.


Excellent!

Our experience with HomeCinemaCenter.com has always been very rewarding. Goods are delivered in a timely fashion with accurate dates (most of the time early) and in perfect condition. The delivery teams are professional, knowledgeable of the items and extremely courteous! Even if we don't order white glove delivery, they still move the furniture inside our house.. HomeCinemaCenter continues to be our go to vendor! Thanks!

Helen J.



Great Deal!

This was the largest purchase I had made over the internet and had some concern. They did not disappoint me. Communications were great in both e-mail and online order status. Once shipped I was provided additional communication and contacted by their delivery company, who were very nice to speak with, and we arranged a date for delivery. My furniture arrived packaged extremely well and looks beautiful. Thank you home cinema center for a great deal and excellent experience!!


Jennie J.



Thank you for a great shopping experience!

homecinemacenter was reliable from start to finish. I placed an order online, received e-mail updates, a phone call verification for delivery, and the delivery team that brought my piece of furniture was exceptional. My 5 star rating is well deserved at homecinemacenter.com.

This furniture company was excellent to work with, and I highly recommend them!

Amy E.



Excellent!

I ordered Coaster bar stools, adjustable. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap.
Have had compliments on how attractive the chairs are. It took about a week to deliver. two chairs came together and the next day the other two came. They had 2 tracking numbers since chairs shipped from 2 of their warehouses. homecinemacenter has Awesome delivery crew and customer service was A+

Nicole b.



Very Good and love my furniture!

I ordered a few rooms of furniture for my house including a new dining room set, sectional, and media console

Customer Service was excellent start to finish and I have nothing but great things to say.

The delivery team was beyond wonderful. All of the furniture looks great and my family is very happy.

Thanks Homecinemacenter What a great way to spend my tax refund

Janis T.



Exceptional!

We found the Home Cinema Center website after looking elsewhere. I must say, homecinemacenter.com has won us over! The ease of the purchase, financing, and delivery was exceptional. The price of our furniture piece was very fair and a great deal! I would recommend homecinemacenter to anyone looking for new furniture.

Judi H.



Great buying experience!

This was my first time ordering furniture online and HomeCinemaCenter made it such a good experience I will be ordering more from them in the near future. I highly recommend this company to anyone who is looking to do their buying online. Even the delivery was exceptional. Great service all the way around couldn't have gone any smoother.

Thank you HCC for such a great buying experience.

Cynthia Z.



Love my new Sectional!

This was an excellent experience all around. They were the best price I could find. They also kept me up to date with my order via email.
Shipping company was perfect and delivered righ tto my room. My family loves the new sectional.. Its so comfortable. I will definitely be using them again. Thank you homecinemacenter

Christina G.




Excellent!

I had found the bedroom set I wanted. I called a local furniture store who was advertising it on their website. They informed me that the set was discounted through the company and could no longer be received. But I had my heart set on it... I googled the bedroom set and homecinemacenter popped up. I wasn't sure what to expect ordering furniture online but it was super easy and convenient. On their website, they have step-by-step track and when to expect it.

You'll also get a call from the shipping company to set up a time convenient for you to bring your furniture. They also have someone come in and set your furniture up for you so its hassle free. If I had any problems or questions a HCC representative was able to help. I will be doing business in the future with them. I'm now customer for life.

Helen P.



Very Fast Delivery!

I ordered a queen size platform bedroom set from homecinemacenter with a tufted head board. The shipment came within a few days. The bed was easy to assemble and great quality. This will be a bed that lasts years and years. Couldn’t be happier with my affordable purchase. and very quick delivery. Thank you Homecinemacenter.com!

Mary R.



Happy Customer!

I ordered a dining table set which had-very fast delivery. Table and chairs ooked just as they appeared on the website and were very easy to assemble. Homecinemacenter
offered excellent answers to all of my many questions and provided stellar service. Thanks.

Tara B.



Great Delivery

Ordered a complete living room set through HomeCinemaCenter. The ordering process online was seamless unlike some other furniture web site. Advertised discounts were easy to find and apply. Homecinemacenter.com had the order delivered to the delivery company within one weeks we had in about 2 weeks. But still within the the time they advertised. Free set up and packaging taken away all done by careful installers. No damage. Go figure! I highly recommend this company for your furniture needs.

Shelly L.



Excellent!

Just purchased the jackpot recliner. It was exact as pictured. Came without incident within one week on the day they said it would be. I love it and will soon purchase my sofa there.

Hanna B.


5 Stars!

Homecinemacenter has unbelievable deals, from bedroom sets to beautiful accent chairs, stunning designs of coffee tables and the best choices of sideboards I have found online. I have a list, some things I want are sold out, hopefully they will notify me as stated when it's available again....but later this week I will fulfill the rest of my list!!!!!

I have received several orders and everything comes in faster than expected. Customer service has been wonderful with a a few missing screws (which they sent out immediately by regular post). 5 Stars all the way!! I'm telling all my friends and family about homecinemacenter.com to hopefully receive more of a discount next time as well.

Rebecca S.



Love my Sofa

I have just recently moved into a new apartment and I was in much need of a sofa set that matched my style. So many places have insane prices just for a decently sized, cute couch and I was so pleased to find one that was in my price range. Delivery didn’t take long at all, less than 2 weeks which was so doable! Setup was perfect and I am obsessed with my new sofa set. I am actually laying on it as I type this! I couldn’t be more happy with my decision and I will be buying more furniture from this company for sure!

Cindy J.


Great Experience!

This is my second purchase and they really impressed me! I have ordered a living room sofa set and dining room set. They have great quality furniture at very good prices! And they will do what they promise.

The best online furniture company! Thank you!


Michelle D.


Very Fast Delivery!

Found a great reclining living room set for a great price...cheaper then anywhere else. I didn't have to tack on tax or delivery fees. I even got free protection for
my furniture. No local furniture store offers this. The delivery was in just a week and was much faster than we expected. The local stores wanted us to wait 3 months.
I know I'll be shopping at HomeCinemaCenter for my next furniture purchase.

Cynthia S.


HomeCinemaCenter Reviews
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